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FAQ
- How Do I Place An Order?
- What Happens Once I Submit My Order?
- What Are Your Security Policies?
- How Does An Online Consultation Work?
- Is This Legal?
- What Prescription Medications Do You Dispense?
- Can I Return My Medication For A Refund?
- How do I get the free bonus for re-ordering?
- Why is the medication I received a different shape and color than my last order?
- Do you ship Worldwide?
- How Do I Place An Order?
- When you click an Order link, you will be taken to our Health Form and there you will answer an online questionnaire to provide information relevant to your medical condition. Once you complete the questionnaire and submit it, you will be forwarded to Pay systems Secure Pages for your payment information. In the end, you will see a confirmation page to review your payment information. At this point, you will submit your order for processing.
- What Happens Once I Submit My Order?
- A licensed physician will review the information you have submitted and either approve or decline your request. If approved, the physician will write the prescription and send it to the pharmacy where it will be filled and shipped to you via one of the courier companies. Your prescription will include information explaining the usage, dose, and precautionary information for your medication. You will also receive contact information for the pharmacist in case you have any questions after you receive your medication. After placing your order you will be able to track it`s process in real-time by logging into the help desk. When your order shipped, the courier tracking number, if available, will be e-mailed to you so you may track its progress through the courier company system.
- What Are Your Security Policies?
- Our on-line ordering system uses the latest in Secure Encryption Technology. All personal and credit card information is submitted with the highest level of security and precautions. Our system also has safeguards in place to protect against credit card fraud. Individuals attempting the fraudulent use of a credit card will be reported.
- How Does An Online Consultation Work?
- Online consultations are a new concept in health care that utilize the Internet to improve patient access to physician care. The patient does not receive a traditional physical exam by the physician, but rather completes an online questionnaire and communicates with the physician using our secure online communication tool. Although online consultations will never take the place of traditional medicine, they do provide a means for patients to receive treatment for a limited number of conditions that, in certain circumstances, may not require a physical exam. We do not charge for online consultation.
- Is This Legal?
- In developing this new Internet medium for the delivery of health care services, our organization is committed to meeting and exceeding current regulations. Our company only utilizes licensed physicians. Our pharmacies are licensed to ship medication to all countries in the world and employ licensed pharmacists to provide you with the highest standards of pharmaceutical care. All medication is obtained from legitimate pharmaceutical wholesalers, so you rest assured you are receiving the same medication as you would at your neighborhood pharmacy.
- What Prescription Medications Do You Dispense?
- We only offer medications that can be prescribed from online consultations; therefore we carry a very limited number of medications. No legitimate online medical company will ever offer narcotics or addictive medications via the Internet. The medications offered on our web site do not require a physical examination. A thorough review of your medical history is sufficient.
- Can I Return My Medication For A Refund?
- We are unable to accept returned prescription medications due to Federal Law.
- How do I get the free bonus for re-ordering?
- If you have already made a purchase with us, you will have to login with your selected username and password. You can shop in our online drugstore as usual, while the free bonus will be automatically added to your order.
- Why is the medication I received a different shape and color than my last order?
- The original manufacturer obtained a patent for this medication using their brand name for 10 years. Since then other pharmaceutical companies have been allowed to produce this medication each using their own color or shape differences (generic), although the chemical components and effects remain exactly the same.
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